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Frequently Asked Questions
What areas do you cover?
We operate across the West End, City of London, and surrounding central London areas and North London.
Do you offer both residential and commercial services?
Yes, we provide tailored cleaning and maintenance services for both homes and businesses.
Are your staff fully insured and trained?
Absolutely. All our team members are fully insured, trained, and DBS-checked where required.
Can I book a regular cleaning schedule?
Yes, we offer daily, weekly, and monthly commercial cleaning plans to suit your needs.
Do you provide out-of-hours or weekend services?
We can arrange cleaning and maintenance visits outside of normal working hours, including weekends, to minimise disruption.
What types of maintenance work do you cover?
Our services include plumbing, electrical, general repairs, painting, gutter clearance, and more. See our services section for more.
Do you provide one-off deep cleans or end-of-tenancy cleaning?
Yes, we offer deep cleaning, post-construction cleans, and end-of-tenancy services.
Can you provide risk assessments and method statements (RAMS)?
Yes, we can supply full RAMS documentation on request for any job.
Do you offer high-level or specialist window cleaning?
Yes, we use reach-and-wash systems, abseiling, and cherry pickers for high-level and difficult access cleaning.
How do I get a quote?
You can contact us via phone or email for a free, no-obligation quote. We may also arrange a site visit for larger jobs.
Do you handle waste disposal and property clearance?
Yes, we provide rubbish removal, property clearance, and licensed waste disposal services.
Can you respond to emergency maintenance issues?
We offer reactive maintenance and emergency call-outs for urgent issues.
Is there a minimum contract or commitment period?
No long-term contracts are required unless requested. We’re flexible to your needs.
What cleaning products do you use?
We use professional-grade, environmentally friendly products wherever possible.
Do you offer custom service packages?
Yes, we tailor our cleaning and maintenance plans based on your property type, size, and requirements.